Terms & Conditions

Last Updated: October 2026

Welcome to TrendsWalla. These Terms & Conditions govern your access to and use of the TrendsWalla website, including browsing, purchasing products, creating an account, and using any services available through our website.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About TrendsWalla

TrendsWalla is an online shopping platform offering a range of products including fashion, jewellery, beauty, gadgets, gifts, home essentials and other lifestyle products.

For the purpose of these Terms & Conditions, “TrendsWalla”, “we”, “us” or “our” refers to TrendsWalla, and “you”, “your” or “customer” refers to any person accessing or purchasing from our website.

2. Acceptance of Terms

By accessing, browsing or purchasing from TrendsWalla, you confirm that:

You have read and understood these Terms & Conditions.
You agree to comply with these terms and all applicable laws.
The information provided by you during registration or checkout is accurate and complete.
You are legally capable of entering into a transaction under applicable law.

We reserve the right to update or modify these Terms & Conditions whenever necessary. Any changes will be effective once they are published on this page.

3. Website Use

You may use the TrendsWalla website only for lawful purposes.

You agree not to:

Use the website for any unlawful or fraudulent activity.
Attempt to gain unauthorized access to our website, servers or systems.
Interfere with the security or functioning of the website.
Copy, reproduce, distribute or commercially exploit website content without permission.
Upload or transmit harmful code, viruses or malicious software.
Provide false, misleading or fraudulent information.

We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colours, sizes and other information displayed on our website are accurate.

However:

Actual product colours may vary slightly depending on your device or screen settings.
Product images may be for representational purposes where specifically indicated.
Product availability may change without prior notice.
Minor variations in appearance, packaging or specifications may occur where applicable.

If a product received by you materially differs from the product information provided on our website, you may be eligible for a return, replacement or refund in accordance with our Return & Refund Policy.

5. Product Availability

All products displayed on TrendsWalla are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until your order is completed.

If a product becomes unavailable after you place an order, we may contact you regarding the order and provide an appropriate resolution, including cancellation and refund where applicable.

6. Prices and Taxes

All product prices displayed on TrendsWalla are subject to change without prior notice.

The applicable price at the time of placing an order will generally apply to that order, subject to correction of any obvious pricing or technical errors.

Where applicable, taxes, shipping charges or other applicable charges will be displayed during the checkout process.

In the event of an obvious technical or pricing error, TrendsWalla reserves the right to cancel the affected order and provide an appropriate refund if payment has already been made.

7. Orders

When you place an order on TrendsWalla, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation through the contact details provided by you.

An order confirmation does not necessarily guarantee that the order will be fulfilled in every circumstance. Orders may be cancelled or declined in situations including:

Product unavailability.
Incorrect pricing or product information.
Suspected fraudulent or unauthorized transactions.
Incorrect or incomplete customer information.
Delivery limitations.
Technical or operational issues.
Other circumstances where fulfilment is not reasonably possible.

If an order is cancelled after payment has been successfully received, the applicable amount will be refunded according to our refund process.

8. Payment

We may provide one or more payment methods through third-party payment service providers.

You agree to provide accurate payment and billing information where required.

TrendsWalla does not intentionally store sensitive payment credentials such as complete card numbers or security codes unless specifically permitted and handled in accordance with applicable requirements.

Payment transactions may be subject to the terms, privacy policies and security procedures of the relevant payment service provider.

9. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframe communicated on the website or during checkout.

Delivery times may vary depending on:

Delivery location.
Product availability.
Courier or logistics partner.
Weather or natural events.
Public holidays.
Operational or technical issues.
Other circumstances beyond our reasonable control.

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing a correct and complete delivery address and contact information.

TrendsWalla shall not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

10. Order Cancellation

You may request cancellation of an order where cancellation is available and the order has not already been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible and you may need to follow the applicable return process.

Any eligible refund will be processed according to our Refund Policy and the payment method used for the transaction.

11. Returns, Replacements and Refunds

Returns, replacements and refunds are governed by our Return & Refund Policy.

Eligibility may depend on factors including:

Product category.
Condition of the product.
Time period within which the request is made.
Whether the product is damaged, defective, incorrect or different from what was ordered.
Applicable exclusions mentioned in our Return & Refund Policy.

Customers may be required to provide photographs, videos or other information to help us verify a return, damage or incorrect-product claim.

Products must generally be returned in the condition specified in our Return & Refund Policy.

Nothing in these Terms & Conditions is intended to restrict any consumer rights available to you under applicable law.

12. Damaged, Defective or Incorrect Products

If you receive a product that appears damaged, defective or different from what you ordered, please contact us as soon as reasonably possible.

We may request relevant photographs, videos, packaging details, order information or other evidence to investigate the issue.

After verification, an eligible claim may result in a replacement, return or refund in accordance with our applicable policy.

13. Customer Accounts

Certain features of TrendsWalla may require you to create an account.

You are responsible for:

Providing accurate account information.
Keeping your login credentials confidential.
Maintaining the security of your account.
Informing us if you believe your account has been accessed without authorization.

You are responsible for activity carried out through your account unless caused by circumstances outside your reasonable control.

We reserve the right to suspend or terminate an account where there is reasonable evidence of misuse, fraud or violation of these Terms & Conditions.

14. Offers, Discounts and Promotional Codes

TrendsWalla may occasionally provide promotional offers, discounts, coupons or promotional codes.

Unless specifically stated otherwise:

Offers may have limited validity.
Some products or categories may be excluded.
Multiple promotional codes may not be combined.
Promotional codes cannot be exchanged for cash.
We may impose additional terms on specific offers.

Any offer may be withdrawn or modified in accordance with its stated terms and applicable law.

15. Intellectual Property

All content available on TrendsWalla, including but not limited to:

Logos and branding
Text and written content
Product presentation
Graphics
Images
Website design
Layout
Icons
Videos
Other original website materials

is owned by or licensed to TrendsWalla unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

16. Third-Party Services and Links

Our website may use or link to third-party services, payment providers, logistics providers, social media platforms or other external websites.

These third-party services operate under their own terms and policies.

TrendsWalla is not responsible for the content, availability, security or practices of third-party websites or services that are outside our control.

17. Reviews and User-Generated Content

Where the website allows customers to submit reviews, comments, photographs or other content, you agree that the content submitted by you:

Is truthful and not misleading.
Does not violate any applicable law.
Does not infringe another person’s intellectual property or privacy rights.
Does not contain abusive, defamatory, obscene or harmful material.
Does not contain spam, malicious code or fraudulent information.

We reserve the right to remove or refuse content that violates these requirements or is otherwise inappropriate for the platform.

18. Limitation of Liability

TrendsWalla will make reasonable efforts to keep the website available and information accurate. However, we do not guarantee that the website will always be uninterrupted, error-free, secure or available at all times.

To the extent permitted by applicable law, TrendsWalla shall not be responsible for losses arising solely from:

Temporary website unavailability.
Internet or network failures.
Third-party service interruptions.
Events beyond our reasonable control.
Customer-provided incorrect information.

Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

19. Events Beyond Our Control

TrendsWalla shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, strikes, transportation disruptions, widespread technical failures or other similar events.

Where reasonably possible, we will take appropriate steps to minimize the impact of such circumstances.

20. Privacy

Your use of TrendsWalla is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store and protect personal information.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute arising in connection with the use of the TrendsWalla website or purchase of products shall be subject to the jurisdiction of the competent courts, subject to applicable consumer protection laws and the rights available to consumers under applicable law.

22. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

You are encouraged to review this page periodically.

23. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

TrendsWalla
Email: trendswalla00@gmail.com
Phone: +9199716 64714
Address: Marshal Modern School Milan Vihar Sant Nagar Burari 110084

Thank you for shopping with TrendsWalla.